Refund Policy

At Everly Lace, we take pride in providing high-quality products and ensuring your satisfaction. Due to the intimate nature of our products, we have specific refund and exchange policies outlined below:

1. Refund Eligibility

Refunds are only available under the following condition:

• Product Damage During Transit: If your item arrives damaged or defective due to shipping, please contact us within 7 days of receiving your order. We will process a refund or replacement upon verification of the issue.

2. Non-Refundable Items

For hygiene and safety reasons, the following items are non-refundable and non-exchangeable:

• Products that have been opened, used, or worn.

• Any product that has been removed from its original packaging.

3. How to Request a Refund

If your order meets the above refund eligibility, please follow these steps:

1. Email us at Everylace111@gmail.com with your order number and a clear photo of the damaged item.

2. Refunds will only be processed after reviewing your case and confirming eligibility.

3. If approved, refunds will be issued to your original payment method within 7-10 business days.

4. Important Notes

• Refunds will not be provided for items damaged due to improper use or washing.

• Shipping costs are non-refundable unless the issue is caused by us.

Contact Us

If you have questions or concerns regarding our refund policy, please contact us at:

Email: Everylace111@gmail.com

Last updated: [23, September, 2024]